Lisa C Dfh

Never received my ordered, this company steal my money

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I ordered several items back In June 2020 and never received anything. Tried calling and emailing them with no answer! NEVER BUY FROM THEM.
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Loss:
$59

Preferred solution: Full refund

User's recommendation: NEVER BUY FROM THEM.

Betty N Too

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Verified Buyer
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Verified Reviewer

Credit card charged - not product delivered

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La Courtisane Gourmet Food - Credit card charged - not product delivered
La Courtisane Gourmet Food - Credit card charged - not product delivered - Image 2
I ordered through this company on April 9, 2020. My card was charged immediately. I gave them a couple of months due to the COVID-19 pandemic. In June I started emailing and calling, but got NO response. I finally reported to the BBB, and they responded that I would receive a refund. That has now been over 30 days again. I tried to reopen my case with BBB but they said the case has been resolved, but it has not. I was so excited about finding this gourmet business, but it has been a nightmare. I equate this with stealing. They took my money and now won't respond to my attempts to find out why I never received my products.
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Loss:
$72
Pros:
  • At this time there are no pros
  • List desirable products on their website
Cons:
  • Order never delivered and no response to emails or phone calls

Preferred solution: Full refund

User's recommendation: Do your research on this company before buying

1 comment
Betty N Too

Since I posted this on 9/2/20, The website has been closed down. It comes up and just says "be back soon".

I guess the positive is since the website is inactive or one else at this time will have their money stolen.

Of course there is always the possibility that they will reopen under a new name. Be careful!

Sioux O

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Verified Reviewer

They steal. Ordered something never came. No customer service.

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Ordered salt June 2020. Never came. Write them in July 2020 no response. Never heard from them again after letters, email phone calls.
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Loss:
$21

Preferred solution: Full refund

User's recommendation: NEVER BUY FROM THEM

Ildiko S

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Verified Buyer
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Verified Reviewer
| map-marker Beverly Hills, California

Never received my order

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La Courtisane Gourmet Food - Never received my order
I ordered on July 12 ( $71) I left 3 messages, I sent 3 emails as today I never received my order . I see only bad reviews about this company. I wish I read or search about La Courtisane Gourmet Food before I ordered .
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Loss:
$71

Preferred solution: Full refund

User's recommendation: Stay away its a scam !

Umberto S

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Verified Reviewer

My order was not delivered

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I have no response from the La Courtisane Gourmet Food
View full review
Loss:
$54
Pros:
  • At this time there are no pros
  • Interesting products
  • List desirable products on their website
Cons:
  • Scam business order never delivered
  • Order never delivered and no response to emails or phone calls

Preferred solution: Full refund

User's recommendation: Never do business with a company that does not respond to your inquiries

Tricia G

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Verified Reviewer
| map-marker Silverdale, Washington

Want what i ordered

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Have tried calling numerous time and no answer.
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User's recommendation: Don't purchase, you will not get anything from them.

Tricia G

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Verified Reviewer

No product

I ordered several items back In June 2020 and never received anything. Tried calling and emailing them with no answer!
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Loss:
$50
Pros:
  • Interesting products
Cons:
  • Order never delivered and no response to emails or phone calls
  • Scam business
  • I think its a scam business

Preferred solution: Deliver product or service ordered

User's recommendation: Stop do not buy!

Umberto S

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Verified Reviewer

No professional services

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...In several occasions, through emails and leaving a message to a voice mail that never replay I have follow up on my order of $59 that was made back in April 29th. Nobody ever had pick-up the phone or had the courtesy to return my calls. I understand the COVID 19 situation but I don't agreed with taking people money without providing a service.
View full review
Loss:
$54
Pros:
  • Interesting products
Cons:
  • Order never delivered and no response to emails or phone calls
  • Do not deliver

Preferred solution: Full refund

User's recommendation: Be very careful doing business with this Company

Polina K Mui

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Verified Reviewer

I still do not receive my order since April.

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No receive your order not enough? Never response to my E-mail. Unfortunate I not only one who have the same problem.
View full review
Loss:
$79
Cons:
  • Scam business
  • Order never delivered and no response to emails or phone calls
  • Scam business order never delivered

Preferred solution: Full refund

Jeannine A Uzv

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Verified Reviewer

Have not received my orders!

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Updated by user Aug 20, 2020

Haven't heard a word from these scammers. Amex removed the charges but that is only until they have contact with the company and determine if it is fraud.

I read many horrible reviews on Amazon with the same situation of having no correspondence and not receiving the ordered goods, but being charged immediately on the credit card. They also tell people that the items have shipped when that is not the case.

Original review Jul 21, 2020
Unfortunately I ordered twice from this company before reading all the complaints on both Amazon and BBB. They never respond to emails or phone.I paid for 2 day shipping and a small email said the order was on the way. That was well over 2 weeks ago. The first order has also not arrived and that was last month. I will call Amex tomorrow to dispute the charges. I think its a scam.
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Cons:
  • Scam
  • Scam business
  • I think its a scam business

Preferred solution: Deliver product or service ordered

User's recommendation: forget about this company, something is not right

Fran F Ytd

Did not fulfill my order

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April 17, 2020 I place an online order with LaCourtisane Gourmet Food. I understand that shipping is slow. But after over a month I started trying to contact them. Phone calls leaving messages and emails. NEVER a response. It is now August 4, 2020 and I have left another message and sent email and other online contacts. I am now placing reviews, had I seen reviews prior to ordering I would have never done business with this company.
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Pros:
  • At this time there are no pros
Cons:
  • Order never delivered and no response to emails or phone calls

Preferred solution: Deliver product or service ordered

User's recommendation: Find another company to do business with. They don't care about their customers.

JOhn H Uqg

Never shipped product they claimed was in stock and ready for expedited shipment

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The company does not answer phone calls, e-mails, or voicemails. Ordered 200$ knife sharpener and paid extra for expedited shipping. Company is a scammer, do not order from them! Pushed complaints on BBB, Paypal, and my bank
View full review
Loss:
$215
Cons:
  • Scammer never shipped product

Preferred solution: Full refund

User's recommendation: Stay away, order somewhere else

Anonymous
map-marker Pueblo, Colorado

They Suck

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Ordered Canadian Dijon Mustards in April 2020, Received on bottle in a couple months and still waiting for the rest of my shipment. Does not return calls or emails. Eff them. I should have just had it imported from Canada and took the $ hit.
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User's recommendation: Avoid like Covid

Anonymous
map-marker Bellingham, Washington

Stole My Money

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No order received, no refund, NO RESPONSE WHATSOEVER
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User's recommendation: Avoid Completely

Anonymous

Never got my order!!!

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Never received my order! Won't answer emails or phone call!
View full review
Loss:
$15
Pros:
  • At this time there are no pros
Cons:
  • Scammer never shipped product

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them

Anonymous
map-marker Indianapolis, Indiana

Order not received and no response

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Ordered coffee on April 15. Received email confirmation, account charged but no word after that. Emailed and called and left message 3 times with no response. Whenever I call it is recording with no mention of name of company. Looked up their address and it is a condo - not a retail shop. Suspect it is either no longer in business or never was a business to begin with.
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User's recommendation: Do Not Order from Them.

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